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Brand
EPOS
Color
Black
Connectivity Technology
Wireless, USB-C
Model Name
ADAPT 560
Form Factor
On Ear


Discreet look, excellent call clarity


Boost clarity and focus

Move through the tasks of your busy working day with seamless flexibility so you can deliver on every professional parameter.


Launch Microsoft Teams instantly

Dedicated button for Microsoft Teams via BTD 800 USB dongle.


Smart discrete boom arm

Can be folded away into the headband when not in use.

Description

Stay agile, achieve more Cut through the noise and make your presence felt with a headset that keeps you productive in open offices, or on the move. Get clearer calls with the discreet boom arm for excellent speech intelligibility and use ANC in noisy situations to focus. Whether on a business call or focusing at your desk, multi-connectivity helps you switch between your two favorite Bluetooth devices. The soft, on-ear wearing style creates all-day comfort and the portable design gives you a handy, stylish, yet business grade audio tool. Microsoft Teams certified and UC optimized, the ADAPT 500 Series delivers on every professional parameter and offers excellent stereo music performance during your working day. With up to 46 hours of battery life, you can rely on a headset that adapts to the way you work and boosts your productivity.

Features & details

Features

  • Noise canceling technology: filters out unwanted background noise for crystal-clear conversations on call
  • Add refined EPOS sound to your everyday routine and power your life with music
  • Certified for Microsoft Teams and optimized for UC
  • Concentrate in noisy environments with ANC
  • Switch effortlessly between your favorite devices

Product information Teams certified

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
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Customer Questions

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Q: Can you please clarify if this will come with the usb-a or usb-c version of the btd-800 do…

A: The one I got came with USB-A dongle.

SkyMaster.L | 11 months ago

Q: Does the usb-c cable allow it to connect to the computer without using bluetooth?

A: Yes. I use it with USB-C cable on my Mac book pro with bluetooth disabled. It charges at t…

SkyMaster.L | 11 months ago

Q: How do you charge it?

A: Either charging it via connecting it to the laptop or using an external charger

Amazon Customer | 11 months ago

Q: Does this headset come with the btd 800 usb-c bluetooth dongle?

A: Yes

Barry T. | 12 months ago

Customer reviews

3.5 out of 53.5 out of 5
13 global ratings

Top reviews from the United States

UristMcHolland
2.0 out of 5 starsVerified Purchase
No dongle included with my order. Sound great with bluetooth though.
Reviewed in the United States on March 12, 2021
Style: UC optimized - no BTD dongle
The build quality is good enough, would have liked there to be test on\around the button to identify what they do. Sound quality is good. Voice quality is good, 10/10 according to a coworker. I can connect to the PC and Mobile with Bluetooth with no issues. However...... See more
The build quality is good enough, would have liked there to be test on\around the button to identify what they do. Sound quality is good. Voice quality is good, 10/10 according to a coworker.
I can connect to the PC and Mobile with Bluetooth with no issues. However... Even on this page, there have been questions asked to clarify if the product came with the dongle. My shipment did not include any dongles(s).

The EPOS Connect app does not work on my PC or Mobile. , even with the headphones clearly paired and playing music.

The packaging was minimal at best. But there is no obvious damage in any way. Your results may very.

I have been able to just use a Bluetooth connection to my PC and it works with all of my voice applications. Teams, VOIP, Slack. No issues.

Doesn''t come with a user manual. Easy to search for.

A lot to like but also a fair amount to dislike.
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Amazon Customer
5.0 out of 5 starsVerified Purchase
Great headset for business use
Reviewed in the United States on December 28, 2020
Style: UC optimized - no BTD dongle
This product works great with my Windows 10 work laptop. I had no problems connection the dongle and then getting it working with Teams and Skype. The ear cups are really comfortable.
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B Futter
1.0 out of 5 stars
Poor option if you are looking for a headset to take calls all day on
Reviewed in the United States on February 26, 2021
Style: Teams certified
I purchased these as one of my company''s recommended headsets for voice conferencing, and have used them for 3 weeks, replacing a comparable 3 year old Jabra headset which has started failing on me. I''ve got a big head, and these are painful to wear for more than 30... See more
I purchased these as one of my company''s recommended headsets for voice conferencing, and have used them for 3 weeks, replacing a comparable 3 year old Jabra headset which has started failing on me.
I''ve got a big head, and these are painful to wear for more than 30 minutes. When I have back to back meetings, this issue alone is a big deal breaker. On top of that, the headset''s buttons (for volume, ANC on/off, etc) are tiny and difficult to use without spending a few seconds feeling around to find them. Sound quality is unremarkable--it is good enough. I get occasionally get initial crackling when putting them on my head and joining a call (I connect with the included USB dongle).
My final issue with the headset is that there is no feedback from the mic into the headset (some manufacturers call this "sidetone"). I can''t hear myself talk when on a call and it is very distracting. I''m often needing to waste time asking "can anyone hear me?" on calls.
These are going back and I''ll be looking for a better option.
One person found this helpful
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Patrick S. Dorazio
5.0 out of 5 stars
Excellent headset for Zoom and other video calls
Reviewed in the United States on February 24, 2021
Style: Teams certified
This product is easy to set up with the dongle on a laptop. The battery life is excellent and the audio quality is great. If you install the software on your pc, EPOS Connect, you get updates on it on a regular basis. I don''t use this regularly with my cell phone, but... See more
This product is easy to set up with the dongle on a laptop. The battery life is excellent and the audio quality is great. If you install the software on your pc, EPOS Connect, you get updates on it on a regular basis. I don''t use this regularly with my cell phone, but when I did, it worked like a charm.
Having a boom arm that can fold away makes it great for a quick mute or just listening to music or videos. The controls on the right earpad are easy to figure out and the headset folds away so it''s compact if you travel with it.
One person found this helpful
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Lenny
2.0 out of 5 stars
Good unit when it works
Reviewed in the United States on January 23, 2021
Style: Teams certified
My work got this for me. Sound is good, though I wish it got louder. The problem is it will not stay connected. Not usable for work because it is so undependable. Customer service is non-existent.
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Top reviews from other countries

Charlene
1.0 out of 5 starsVerified Purchase
Almost as a good as a $20 headset from Logitech!
Reviewed in Canada on January 19, 2021
I purchased this headset because of its advertised features concerning seamless switching between two devices. I work remotely and use the headset on a windows PC and iPhone 12. Needless to say, this product does not perform as advertised. There is no customer support...See more
I purchased this headset because of its advertised features concerning seamless switching between two devices. I work remotely and use the headset on a windows PC and iPhone 12. Needless to say, this product does not perform as advertised. There is no customer support telephone number and the manual does not address this issue. It frequently has no mic (requiring the dongle to be repeatedly removed and reinserted to activate) and although it claims to be paired with my phone, there is no audio or mic on phone calls. Basically, it performs like $20 Logitech wired headset as it cannot be used wirelessly. Great battery life, but it may have to do with the fact that none of the features on this headset work except for the volume control. EDIT: Customer Service is Rubbish. They are based overseas. Email only. Completely useless. I wish I could give it negative 1000 stars. What a piece of crap.
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